TheFABB Reviews

I didn't receive my order at all. Just a heads up, steer clear of this seller.

I ordered a chair back in October, and they promised it would arrive in just a few days, but I’m still waiting. At first, they communicated about some delays, but now it’s gone quiet.

Honestly, it’s tough not to think this might be a scam. They’ve held onto over £300 of my cash for almost three months now. I strongly recommend steering clear of this site.

I made an order that was acknowledged. No shipping for a whole week. I sent an email once - no response. I emailed again and warned about a credit card dispute and a bad review (which I'm posting here!). Two hours later, I received a notice that my order was canceled and a refund was processed.

I only received my refund because I followed up - if I hadn’t, they would’ve just kept my cash. Dishonest company, but at least I got my money back.

Always use credit cards when dealing with these kinds of businesses!

I placed an order for a ball pit for my daughter on 26/10/22, and the email I received said it would take a max of 7-10 days for delivery. Now it’s 26/11, and I’m still waiting for that ball pit. In the meantime, I’ve sent them three emails, but they haven’t replied at all. There’s no phone number or any other email address or inquiry form to reach out to them and check on the status of my order.

I placed an order for an egg chair on September 9th, and they said it would take about 5-10 days for delivery, considering weekends and a bank holiday. So, I figured it would arrive by September 26th. Here we are on October 8th, and still no chair! I’ve sent them an email, and they do get back to me after about 48 hours. They even refunded my delivery fee, but still no chair in sight. It’s been 29 days since I made the order. Just a heads up, be cautious if you’re thinking about going with this company.

I went to grab an egg chair priced at £169, and it was supposed to come with free delivery. But then, the delivery fee switched to £30 instead.

I ordered a bag for my sister’s birthday on 10/7/22, and it said it would arrive in 2-5 days, which I thought was great. I kept waiting and waiting, and finally, on 19/7/22, I shot them an email for a delivery update. They told me it hadn’t even been sent out yet but promised it would go out the next day. Now it’s 1/8/22, and I still don’t have the bag. I’ve reached out for a refund, but they’ve just ignored me.

Seriously, don’t buy from this company!

Overall, it was a solid experience from purchasing to the super friendly delivery guy who brought my chair.

Amazing support and pricing, friendly staff and delivery folks, kept in the loop the whole time.

I'm still hanging around for my egg chair to get here. No replies, no updates, and no one to chat with about it.

Fantastic price, arrived right on schedule and the product matched the description.

This company is a total letdown. I was keen on getting an egg chair, but then I noticed they tacked on an extra £30 for shipping at the checkout, so I thought, nah. Then I got an email offering 10% off and free shipping, which sounded awesome, so I tried to buy it again, but the link was broken. After a bunch of back-and-forth messages, they finally decided to respond, but I'm still stuck without that egg chair. It's just ridiculous—nothing works, not the links, not the discount codes. I've lost all trust in this company. Seriously, don’t waste your time like I did; it’s super frustrating. To make matters worse, I keep getting emails about that 10% off and free delivery. I’m done with them, so consider yourself warned.

Received the wrong product. I reached out to the company, and they fixed the issue super fast. The right item was shipped right away and showed up the next day. I ordered some hot tools hair straighteners, and they look legit—fantastic product and a fantastic deal. Thanks a bunch!

I placed an order for a coffee table on May 17th, only to find out a week later that it was out of stock. I decided to hang tight for a couple more weeks since I was told it would be available again by June 1st. Since then, I've reached out to customer service four times, and after a week, they finally got back to me saying they’d check with the warehouse. I waited a few more days, but still no word, so I shot them another email, and guess what? No reply. It’s been over a month since I made my order, and I just can’t wrap my head around why getting my product shipped hasn’t been a top priority. The customer service is so lacking that I feel like I’m pestering you just to get a response, which hasn’t been helpful at all.

When am I gonna see my coffee table?

*UPDATE*

Today, July 6th, I finally got my coffee table—almost two months later! But as I took off the packaging, I noticed the base of the larger nest is damaged, with the paint peeling off. Plus, I didn’t get any assembly instructions, so I can’t even attach the marble top to the base.

I’m really let down by the service, and to top it off, I received a defective item with missing parts that I can’t even put together.

I want a full refund for this item, and you need to send a courier to pick it up. I’m not going to be repacking this mess you sent me.

Please sort this out ASAP.

I ordered a coffee table featuring shiny gold legs, but what I got was one with black legs instead. I've shot off three emails, and so far, not a single reply from them. It's super frustrating. I'll keep this review updated.